What managers hand us
- Tenant complaints about drips, clogs and cold water
- Turnover refreshes: taps, toilets and traps
- Common-area washrooms and shared laundry rooms
- Sump crocks, backwater valves and spring storm checks
- Tank changes in rented houses and basement suites
What comes back to you
- A figure agreed with you before anyone starts
- Direct scheduling with the tenant for access
- Before-and-after photos when you ask for them
- A brief note for the owner's file
- Straight advice on whether to repair or replace
How a managed call runs
- Either you or your tenant phones in the unit and what is wrong.
- We confirm your approval limit and who signs off on extras.
- We reach the tenant and set a time.
- The repair is done and tested.
- You get the note and the invoice for your records.
Season by season in rentals
- Spring: tip a pail into each sump pit and follow the discharge outside
- Summer: look over any tank heater past roughly ten years old
- Fall: shut the inside valves feeding hose bibs and drain the outside line
- Winter: check crawlspaces and garages where pipes can freeze
We look after managed houses, small apartment blocks, plazas and condominium corporations in Richmond Hill and nearby York Region towns.
Your questions, answered plainly
May tenants phone you themselves?
If you allow it, yes. Anything beyond your approved limit is cleared with you first.
What about after-hours emergencies in managed units?
Leaks and backups are treated as urgent, and you hear from us as soon as we are on site.